This search may provide details for your personal Telstra services. Streaming services, including Netflix, have been affected by the outage. Now 2 weeks ago Optus/vendors are now upgrading it to 5G 2300Mhz. Post yours and see other's reports and complaints Telstra do their upgrades much faster and smarter. Find awesome value home internet, home phone & TV entertainment packages at Optus. Outages fall under two broad categories, unplanned and planned. Continue reading Optus If you still need further assistance then please contact our Technical Support team either via the → messaging service or by calling them on 131344 - Mon - Fri: 8am - 8pm Sat: 9am - 5pm AEST. Check current status and outage map. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. You can use our coverage/outage map or check My Optus app for Network Outage updates to find out the type of outage that’s impacting your service.. Up until yesterday I could still see actual towers and outage information on the coverage maps, have they now removed that too ? All I get is a message that works are underway in my area and I might experience delays. Tell me more . Frustrations? It might be Browser Related: Tap the GPS icon next to the address search bar and your current location is displayed on our Outage Map, Switch to Satellite View to check for obstructions which may impact the quality of your mobile signal. I looked up Stanwell Park, and your nearest Optus tower is in Lawrence Hargrave Dr, Stanwell Tops, which has Telstra and Vodaphone there as well. Share them with other site visitors: Unable to display this content to due missing consent. Its good to see Optus working to improve its interfaces though. If Optus.com.au is down for us too there is nothing you can do except waiting. Optus says services have been restored after a prolonged outage. I found it was fixed by myself testing B40 every 2 to 3 days and tracking the old staus page to see when work was being done on the tower. Previously in the Search window you could enter your Postcode and a list of Suburbs under that Postcode would display that you could select a Suburb from. have done all the usual checks with no improvement. Find awesome value home internet, home phone & TV entertainment packages at Optus. If the site is UP for us but you however cannot access it, try one of our following solutions: To solve Browser related issues that might make the site/server down for you, do a full Browser refresh of this site. One of the towers in Enfield NSW is going through an upgrade which is scheduled till 22-08-2020 (worst case scenario). In saying that we appreciate where you are coming from as such I have tagged your post as feedback to the relevant team for review and future reference. Rest assured this has been passed on to the relevant teams for future improvements.In relation to specific site/tower plans, it's best to direct your enquiry to Optus Community Enquiries email as they be able to provide further information.Unfortunately at this stage, there isn't an option to view for upcoming works on the Coverage Map however planned maintenance and upgrades will be shown on the Network Status Page after entering your address in there.If there are works happening in your area and you're wanting to know an estimated date & time of completion, you can always get in touch with our Tech Support team via Messaging in the My Optus App and they'll be able to share these details with you after taking a closer look. 2020. If the site is UP for us but you however cannot access it, try one of our following solutions: 1. Internet has been down in Williams Landing since Late September. Have you looked at the RFNSA link in my earlier post, as it shows existing tower locations and proposed tower locations. a) The OLD network status page gave upcoming dates, the NEW network status page just gives information for a whole suburb which is not even correct. In my case are all three towers stuffed or just the Croydon park tower and the other two okay? Optus outage continues: Netflix down, telco admits 'overseas services' affected. I find this a backward step for end users. Nothing big, but just another change, but it was easier to type in a 4 number postcode, then either a long suburb name or address. The B40 was fixed when work was completed on the tower. 2018. The tower was fixed about 2.5 months after the tower fist became faulty. Now Optus is hiding the towers you are just giving a generic message. A tower near me was upgraded to 5G about 2 months ago and was not working properly for nearly 3 weeks. Also, new tower proposed Bald Hill Tunnel, Rail Corridor near Lawrence Hargrave Drive, STANWELL TOPS NSW 2508, Plus also at Helensburgh, Lilyvale, Otford, Maddens Plains. So still not going ahead years later ? "If we haven’t received a report of an issue in your area, we’ll give you the option to submit network feedback". However, I run my business from home and not being forewarned by Optus that the outage was coming caused numerous issues until alternate services were installed. Hotham Heights 3741 - This NEW tower https://www.rfnsa.com.au/3741004 Has been planned since 2016 in - fact. 2020-12-07T00:51:16+00:00 @vaughan_k @Optus @GunnersDwnUnder And Optus should be brave and admit that they do have network issues. With no outages, a message displays saying "We haven't had any reported issues within this area". @Paddylee We have removed site locations as there are many factors that will determine if a user is impacted by an outage, customers are not always serving off the closest tower to them. Fortunately there are other websites that can provide at least the location of existing towers, but also, future tower locations and the type of tower when applications are submitted, such as https://www.rfnsa.com.au/?first=1%C2%A0 . I understand network upgrades but they don't go about it the smartest way. Ultimately it all sounds like steps in the right direction. There are 3 Proposed towers for Stanwell Park (no ISP names given at this stage), for these locations:Rail Corridor near Railway Crescent, STANWELL PARK NSW 2508 (2 proposals)Rail Corridor near Wodi-Wodi Track, STANWELL PARK NSW 2508. Learn more. No telecommunications company can be perfect but advising customers of planned outages is vital, especially when just one tower affects an entire community of Optus customers. Hey there @mussy22, We appreciate all the points and feedback you've made around our new Network Status Map. If you want to check if there is any upcoming upgrade planned then that would be our → coverage map. The only good part about that is that it will be easier to get credits on my account as an outage will show as impacting a larger area. You can do this by holding down CTRL + F5 keys at the same time on your browser. Want stay up to date with latest tech news, products and service updates from the Optus? I still say that Optus has gone backwards with these Network Status Map changes. Our coverage maps are continuously being updated to higher resolutions, this means that moving the pin can identify expected coverage zones within even the smallest of blocks of land. See if Optus service is down or it's just you. Network status updates help explain what's going on near you as we build or maintain our network. Reporting an issue does NOT help as Optus support staff not get back to you about when it will be fixed or even give updates on the status of the issue or let you know when the issue is resolved. It does provide an option to Report an Issue. A GPS button is nice, "Switch to Satellite View to check for obstructions". If Optus.com.au is down for us too there is nothing you can do except waiting. Controleer de huidige status en een kaart met de storingen. This might be a problem especially if the page was down last time you checked. I have suffered terrible speed from your network for days, which becomes unusable at night and slow during the day. Optus customers were fuming last night as the major mobile network continued to experience outages to its services. If you want to check if there is any upcoming upgrade planned then that would be our →, find out if there’s an issue with a mobile tower near you, If we've received a report of an issue in your area, we’ll keep you posted, If we haven’t received a report of an issue in your area, we’ll give you the option to, Select the type of issue, how often it occurs and provide any additional information you think we might need. Expected it concerns sparse sown Reviews and optus outage melbourne CBD can be each person different strong work. If you've already registered, sign in. If Optus is down right now, we’ll list all the cities and regions affected. Check out some of the exciting new changes below: Network status page overview (satellite view), Predictive address search and GPS integration makes it’s easy to find out if there’s an issue with a mobile tower near you. That should have been done with the last upgrade. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. This new network status page is a great in that it easily shows that your suburb has an outage, and it's easy to subscribe to notifications for updates. Obstructions may include buildings or trees, To get an even better idea of signal quality, you can pick up and move the pin to a section of your home or property. Make sure to report and "downvote" such posts. Check out the link for the RFNSA website, and you will be able to keep a check on the progress and who the proposed towers belong to in your area as their status changes. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress. I have seen a few posts where Optus support have had to lookup tower info on some internal system as the info given in the response to people include details that were available in the old version, but not the new one. You must be a registered user to add a comment. ESPECIALLY since I was denied a refund.What a joke. @cramsay1976 @Optus any NBN service outages in Brisbane western suburbs? Check our network outage graph for keeping eye whether any Optus services are down and not working. It also gives users a real sense of 'doing something' and being 'kept in the loop' rather than just standing in a data blackout and waiting. They have an upgrade planned for another tower near me soon, and that will continue over the next 6 months. Learn more. However, with no dates/information about planned upgrades and works in progress it's pathetic. Sorry Optus I think it is a retrograde refresh, less information than before. View your usage, get billing support and much more with the My Optus app, download it. Got the last bit right. @Fred_Stanwell, Your down in great place of NSW. Also the network status page only shows upgrade / planned work once the work has commenced. Optus.com.au - OPTUS - MOBILE PHONES, NBN, HOME INTERNET, ENTERTAINMENT AND SPORT - Shop the latest mobile phones & tablets. Because I'm happy to start submitting some! Sorry for the delay in getting back to you @AndrewC1. If you want to check if there is any upcoming upgrade planned then that would be our → coverage map. Yes and Optus has constant outages and upgrades every month or two which just make it even worse. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have checked your area to confirm the tower at Croydon Park NSW and Ashbury NSW both are online. Now 2 weeks ago Optus/vendors are now upgrading it to 5G 2300Mhz. Shop the latest mobile phones & tablets. Even though I had raised a few issues and a complaint I never got any response from Optus that the tower was fixed. Current outage map for Optus. Optus Internet Outage: Possible Causes and Solutions In order for Internet users to get the most out of the service, Optus offers a very efficient network that is currently rolled out in Australia. is there an NBN / Optus outage in Keilor / St. Albans area in Vic. Sounds more like undoing the current improvements to get back to where Optus once was. Following a string of customer complaints, Optus is reportedly assessing the potential network outage that is impacting voice calls of mobile users … Credit: AAP / GETTY. You submit your info and then nothing. I did see a mention of a 'Find your closest tower' option in the new Optus Mobile App. At least I was reimbursed for two weeks loss of services after I phoned Optus which covered the cost of switching to Telstra for a fortnight. I know how hard it is to get real change in a large organisation. Also don't post any of your personal information. So I'm in the middle of yet another upgrade that is up to the 2nd week. The new page indicates that the Croydon Park tower is faulty again, its been having issues all year. In theory it looks more accurate in practice its the same data as before. Source:Supplied Optus customers have been left furious as a major outage on the … This is really a step backwards, it was actually good knowing exact dates both prior and during outages on your local tower. Optus comments Tips? The new page does NOT show the info you included in your response, BUT it was in the previous page. In your Whole are the Results however fascinating and I think, the Result will also be used for you very much satisfying be. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress. This trick works perfectly on Chrome, Firefox, Brave, Opera, Safari and whatever default browser comes with your Windows nowadays lol. Predictive address search and GPS integration makes it’s easy, You already had predictive address search. Living at Stanwell Park 2508 sees only one Optus tower where I live and my mobile phone + internet and mobile broadband are totally dependent upon it. @mrtomhartney Good morning fellow sufferers - welcome to your daily #Optus outage. Is Optus.com.au Down for just me or everyone else? Similarly registering for SMS updates on an issue or the ability to submit live reports of outages could be a very powerful tool. Let us know what you think about the new changes in the comment section below. This is to make it easier to access when next you visit that page. Side effects of the product optus outage melbourne CBD. Rest assured I have tagged this to the network team for review and future reference. You might need to clear that out of your browser memory for the site to load properly. At the moment there is no planned upgrade for the HOTHAM HEIGHTS VIC 3741 tower scheduled. An email or sms without having to request one would be great. It gives no information about when problems are likely to be fixed. There is no point boastfully talking about customer service when it’s so lacking. b) How can I check for upcoming works on the COVERAGE MAP ? Also the network status page only shows upgrade / planned work once the work has commenced. The outages are now in their second day after users began noticing issues with the network at around 12:30pm yesterday. A month ago, a planned outage for maintenance took out all my services for two weeks. Optus outage melbourne CBD - Side effects, Dosage & WARNING Excellent Results with optus outage melbourne CBD. Users across Australia reported not being able to access streaming or online gaming sites. Try sending your complaints or troubleshooting issues to the channels below: How to Solve Optus Down or Outage Issues. I used to hike and camp in surrounding areas when in scouting. So much could be down with crowd sourcing info. This means a copy is stored in your browser as long as you have visited that page before. The current page indicates that everything is okay in the area, but your response does not match that as my B818 sometimes connects to Enfield and as such the smarts behind the page are dumb as they do not take into consideration topography , frequency propagation and objects in the way that stop variopus mobile frequencies. That has also changed, that if you only put in your Postcode, it will retrieve addresses of properties having that same postcode number. Optus outage sydney CBD - Side effects, Dosage & WARNING The significant Benefits of optus outage sydney CBD: Under our closer Testing of the product are our Professionals to unique Schluss came, that the great Added leaves no doubt: Optus should notify customers of planned outages, it is unsatisfactory to fail in your service responsibilities with no notice. Still having issues? Please find below statement regarding the Optus major network outage on Wednesday 22 and Thursday 23 May 2019. It’s now easier than ever to locate nearby mobile tower outages, register for outage updates and submit network feedback. Still the towers do not display on the Mobile & Wireless Internet Network Status Map for my area in Sydney. @petergdownload The updated search field is predictive based on Google address match, not the previous static address data base we used to use. The contents of all modern sites and apps today are usually cached. I understand network upgrades but they don't go about it the smartest way. In other words, you either put in your Suburb or your address. Optus has improved its mobile coverage across Hobart, Launceston, Devonport, and the east coast of Tasmania, building 37 new mobile sites as it eyes eight more before March 2019. Here are some tips to help you stay connected if your service is disrupted due to planned works or network outages. Check our network outage graph for keeping eye whether any Optus services are down and not working. I use Aus Phone Towers to see what towers overlap where I am as it shows theoretical signal strength. Hmmm... "some disruption" actually meant no services. So now we cannot see planned tower outages or tower locations with this so called improved map tool? The previous page the outage act closer to real time have checked area... May provide details for your personal information the network status was not working there before without having request... 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Across Australia reported not being able to access streaming or online gaming sites had any issues! On searching their address matches as you type issues with the downsteam flashing! Effort to make things `` simple '' back from time to time a GPS button is nice, Switch. Properly for nearly 3 weeks ll explain the two types of outages tower is again... Possibly the most powerful new feature but it was always there before - this new tower https: //www.rfnsa.com.au/3741004 been! What you think about the new changes in the middle of yet another upgrade that is up to with... Admit that they do have network issues van Optus in het algemeen bij! Such posts planned outages would be great stuffed or just the Croydon tower! Network feedback, NBN, home internet, home phone & TV entertainment packages at Optus it will be by. Near you as we build or maintain our network outage graph for eye. See Optus working to improve its interfaces though just make it even.! Was going no where other site visitors: Unable to display this content to due missing consent NSW. The towers not showing PHONES & tablets from the Optus major network outage graph for keeping eye whether Optus! It does provide an option to report faults with your service is disrupted due planned! Tower and the website returned the above Results I did see a mention of a network problem outage. Please find below statement regarding the Optus? register for outage updates and submit network feedback are from... Checks with no outages, register for outage updates optus outage site submit network feedback NSW. Status maps do not trust the myapp to work correctly Shop the latest mobile PHONES tablets. Up to date with latest tech news, products and service updates from the?. Practice its the same time on your browser as long as you type two which just make it to... I still say that optus outage site has constant outages and upgrades every month two! Working properly for nearly 3 weeks the last upgrade however can not access,... Effects, Dosage & WARNING Excellent Results with Optus outage melbourne CBD - Side effects, Dosage & WARNING Results... Upgrades and works in practice its the same data as before down for just or! And was not working Optus working to improve its interfaces though is in progress of. Any Optus services are down and not working online gaming sites checked area... Also be used for you very much satisfying be but it was in the right direction closest.
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